At Shoe Haven Shop, we understand that when you’re shopping for your little one’s footwear, you want those perfect shoes to arrive as quickly and safely as possible. That’s why we’ve designed our delivery options to be as convenient and reliable as the shoes we sell.

Good to know: We process all orders within 1-2 business days (excluding weekends and holidays). Your order will be carefully packaged with the same attention to detail we put into selecting every pair of shoes in our collection.

Our Shipping Options

Standard Shipping
  • Carrier: DHL or FedEx
  • Delivery Time: 10-15 business days after dispatch
  • Flat Rate: $12.95 USD
Free Shipping
  • Carrier: EMS
  • Delivery Time: 15-25 business days after dispatch
  • Available for orders over $50 USD

What to Expect After You Order

1. Order Confirmation: You’ll receive an email confirmation immediately after placing your order.

2. Processing: Our team will carefully prepare your package within 1-2 business days.

3. Shipping Notification: Once your order ships, we’ll send you a tracking number so you can follow your package’s journey.

4. Delivery: Your little one’s new shoes will arrive at your doorstep!

International Delivery

We’re proud to serve families worldwide (excluding some remote areas and parts of Asia). Please note:

  • Customs fees or import taxes may apply depending on your country’s regulations
  • Delivery times may vary slightly based on local postal services
  • All orders are shipped from our warehouse in Lunenburg, US

Tip for parents: If you’re ordering shoes for an upcoming event or season, we recommend placing your order at least 3-4 weeks in advance to account for processing and delivery times.

Tracking Your Order

Once your order ships, you’ll receive an email with tracking information. You can use this to:

  • See real-time updates on your package’s location
  • Get estimated delivery dates
  • Know when to expect your delivery

Note: During peak seasons or unexpected circumstances (like extreme weather), there may be slight delays in delivery. We appreciate your understanding!

Our Delivery Promise

Just as we’re committed to providing quality footwear for growing feet, we’re equally committed to ensuring your order arrives:

  • Safely: All packages are securely wrapped to protect your shoes
  • Transparently: With clear communication every step of the way
  • Conveniently: With options that fit different needs and budgets

Have questions about delivery? Our friendly customer care team is always happy to help at [email protected].

We can’t wait to help your little ones take their next comfortable steps in Shoe Haven Shop footwear!