Welcome to Shoe Haven Shop (“we”, “us”, or “our”). At Shoe Haven Shop, we are committed to protecting the privacy and security of our customers’ personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website shoehavenshop.com or make a purchase from us.

By using our website, you consent to the data practices described in this policy. If you do not agree with our policies and practices, please do not use our website.

1. Information We Collect

We collect several types of information from and about users of our website, including:

  • Personal Identification Information: Name, email address, shipping address, phone number, and payment information when you make a purchase or create an account.
  • Transaction Information: Details about purchases you make through our site, including payment method, items purchased, and order history.
  • Technical Information: IP address, browser type, operating system, referring URLs, and information about your interactions with our website.
  • Usage Data: Information about how you navigate our site, products you view, and search terms you enter.

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • To process and fulfill your orders for crib shoes, sneakers, and other children’s footwear
  • To provide customer support and respond to your inquiries
  • To improve our website, products, and services
  • To send you order confirmations, shipping notifications, and other transactional communications
  • To detect and prevent fraud and enhance the security of our website
  • To comply with legal obligations and enforce our policies

3. Data Sharing and Disclosure

We may share your information in the following circumstances:

  • Service Providers: With third-party vendors who perform services on our behalf, such as payment processing, shipping, marketing, and website analytics.
  • Legal Requirements: When required by law or to respond to legal process, to protect our rights, or to prevent harm.
  • Business Transfers: In connection with any merger, sale of company assets, or acquisition of all or a portion of our business by another company.

We do not sell your personal information to third parties for their marketing purposes.

4. Data Storage and Security

We implement appropriate technical and organizational measures to protect your personal information:

  • All transactions are protected by 256-bit SSL encryption
  • We are PCI compliant and meet the highest security standards for payment processing
  • We do not store your full payment card information on our servers
  • Data is stored on secure servers with limited access

While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure.

5. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

  • Access: You may request access to the personal information we hold about you.
  • Correction: You may request that we correct inaccurate or incomplete information.
  • Deletion: You may request deletion of your personal information, subject to certain exceptions.
  • Opt-Out: You may opt out of marketing communications by following the unsubscribe instructions in our emails.

To exercise these rights, please contact us at [email protected].

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

  • Remember your preferences and account settings
  • Analyze site traffic and usage patterns
  • Improve our website functionality and user experience

You can control cookies through your browser settings, but disabling cookies may affect your ability to use certain features of our website.

7. International Data Transfers

As we serve customers worldwide (excluding certain Asian and remote regions), your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for these transfers.

8. Children’s Privacy

While we specialize in children’s footwear, our website is not directed to children under 13. We do not knowingly collect personal information from children under 13 without parental consent.

9. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by posting the new policy on our website with an updated effective date.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Shoe Haven Shop
531 Bobbin Mill Road
Lunenburg, US 05906
Email: [email protected]